Yes, you can modify your order within 2 hours of placing it. Please contact us as soon as possible, and our team will be happy to assist with the changes you need. Unfortunately, we are unable to modify orders once they have been packaged, as each item is made to order.
Please contact our customer support team, and we’ll be happy to provide you with your tax invoice.
Absolutely. Please contact us with your updated address, and we’ll coordinate with our logistics team to deliver your order to the new location.
Our products make perfect gifts. For a more thoughtful gifting experience, Honest Prints does not include invoices or receipts inside the package.
We share all order confirmations and delivery updates via both email and WhatsApp.
Yes! We ship internationally through our global website: www.honest-prints.com
Your order will be delivered anywhere in the UAE within 3–7 business days.
Once your order has been dispatched, you will receive a tracking link via both email and WhatsApp.
Delays are rare, as we manage our own logistics and delivery fleet. However, if your order has not arrived within 3–7 business days, please contact us and our team will be happy to assist you.
In the unlikely event that your order arrives damaged, please contact us with photo evidence of the damage, and we will arrange a replacement at no extra charge.
Due to the made-to-order nature of our pieces, and as part of our planet-conscious approach to reducing unnecessary waste, we are unable to offer returns or exchanges.
Our team takes multiple quality-control steps to ensure you receive the correct artwork. In the unlikely event that you receive the wrong piece, please contact us and we will arrange a replacement at no extra charge.
A mount, also known as a passepartout, is the white border placed between the artwork and the frame. It gives the piece a more refined, gallery-style look and adds visual space around the artwork. You can choose whether you would like to include a mount on the product details page before placing your order.
All our frame moulds are imported from a leading Italian supplier and carefully selected for their premium finish, durability, and refined European craftsmanship. They are produced through a planet-conscious process and meet internationally recognized quality standards, including ISO-certified manufacturing practices.
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20% off everything (already applied)
15% off every second art print
code: Spring
